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Thread: ZA extreme security updater not seeing new versions?

  1. #1
    cyclopsslayer Guest

    Default ZA extreme security updater not seeing new versions?

    Just a FYI, I will do a manual DL/install of the current version, just letting people know there might be an issue.

    I have ZAES installed right now and noticed recently on a forum browse that it seems to be a few revisions behind. Manually using the ZA Update button says that product version is "up to date", yet it displays as 10.0.241 and is missing the .243 and .250 updates it seems.

    Installed info via 'About':
    ZoneAlarm version: 10.0.241.000
    vsmon version: 10.0.241.000
    Driver version: 10.0.217.000
    Anti-virus engine version: 8.1.8.79
    Anti-virus signature DAT file version: 1057103648
    ZoneAlarm Browser Security: 1.5.311.0
    ZoneAlarm ForceField Spyware Scanner: 1.5.53.235
    ZoneAlarm ForceField Anti-Phishing Database: 1.2.104.0
    ZoneAlarm ForceField Spyware Sites Database: 04.155

    edit: Manual DL/install worked with no troubles. Just the ZA updater button seemingly not working properly.
    Last edited by cyclopsslayer; August 2nd, 2011 at 05:53 AM. Reason: further info

  2. #2
    Join Date
    Jun 2006
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    The 3rd Coast - South Central Texas
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    Default Re: ZA extreme security updater not seeing new versions?

    when you click on "Update" or "Update Now" in the ZA Tray Icon,

    Version 10.x Now DOES a check for Both Anti-Virus Update and Product Update in the same function..

    WHAT You are not Aware of, is that the Product Update Servers are Controled by the Marketing Department, and the Availability of a New Product Flag is Normally Turned OFF and can be activated or restricted to Targeted Customers, Currently "Turned ON" for Users with ZA 9.3x, and not Users of 9.2 or earlier products and Not for users of ZA 10.x products at this time..

    Those Users not on the "CFU" activation list, can Go the the Web-site and Manually download the Current Product for their Active License Key..
    Last edited by GeorgeV; August 2nd, 2011 at 06:35 AM.
    GeorgeV
    ZoneAlarm® Extreme Security


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