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Thread: Bank Web-site Not Working after Upgrade

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  1. #1
    sneugeb Guest

    Default Bank Web-site Not Working after Upgrade

    I upgraded Zonealarm Extreme Security to v10, and now my bank web-site is not working. It logs me in, but as soon as I try to do anything on the bank web-site, it returns me to the login page saying my session timed out. I have turned off Internet Security and disabled the Zone Alarm toolbar, but does not help. Please advise.

    My OS is Windows XP SP3, and IE v8.

  2. #2
    Join Date
    Jun 2006
    The 3rd Coast - South Central Texas

    Default Re: Bank Web-site Not Working after Upgrade


    sorry we are all users here
    , If you have a valid ZA license

    Please contact the ZA technical support at the Live Chat link in my Signature and troubleshoot the issue with them.

    Please post back here if you find a solution. It may help other users...

    It is normally Helpful when posting here to give full details of your computer setup.

    Give the Exact Type and version of Zone Alarm used, Windows Version used, other security tools installed.

    is this a First time install?
    Stopped working recently?
    any other issues?
    any Error messages in the ZA logs?
    and what the steps you took to reproduce the problem.

    The More information you provide Tech Support the more likely they will be able to understand the issue and try to help.
    ZoneAlarm® Extreme Security

    Click here for ZA Support
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    Closed Sundays and Holidays

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