Results 1 to 10 of 11

Thread: ZA IS 10.0.250 and Citrix

Threaded View

Previous Post Previous Post   Next Post Next Post
  1. #1
    petergoode Guest

    Exclamation ZA IS 10.0.250 and Citrix

    I hope I can provide enough relevant information to make it possible to obtain some thoughts on the following information...

    I am unable to access my hospital's electronic medical record Citrix server post upgrade to ZA IS 10.0.250...when I double click on the relevant icon, ZA asks if I want to save or run the file...when I click save, it does not really save it...when I click run, it confirms the file is safe, but when I click "run", nothing happens.

    The only way I can access the server is via turning off Web Security.

    I am running the program on a Dell Vostro tower, Windows XP Pro, all service packs and updates installed, and here is the clipboard copied info from ZA:

    ZoneAlarm Security Suite version:
    vsmon version:
    Driver version:
    Anti-virus engine version:
    Anti-virus signature DAT file version: 1057332544
    ZoneAlarm Browser Security: 1.5.322.0
    ZoneAlarm ForceField Spyware Scanner: 1.5.322.0
    ZoneAlarm ForceField Anti-Phishing Database:
    ZoneAlarm ForceField Spyware Sites Database: 04.155

    I guess I can just either turn on and off the Web Security as needed, but that is a nuisance...I did try unclicking all the options in advanced settings, but it still blocked access.

    Thanks in advance for any suggestions.


    P.S. Interestingly, I am able to access that Citrix server running the same Citrix software and ZA IS version on a HP Pavilion notebook running Vista Home Premium 64 bit, without difficulties with the Web Security.
    Last edited by petergoode; August 6th, 2011 at 04:29 PM. Reason: addendum

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Citrix XenApp
    By Iamblichos in forum ZoneAlarm Configuration
    Replies: 1
    Last Post: July 18th, 2011, 07:03 PM
  2. Citrix
    By richardha in forum Access Issues
    Replies: 4
    Last Post: June 19th, 2009, 06:45 AM
  3. Citrix and ZA > Re-install ZA
    By risman in forum Access Issues
    Replies: 15
    Last Post: January 3rd, 2008, 08:08 PM
  4. Can no longer get Citrix to open
    By azpsports in forum Access Issues
    Replies: 1
    Last Post: January 2nd, 2008, 10:00 PM
  5. Citrix and ZA
    By bahboy in forum Access Issues
    Replies: 7
    Last Post: May 9th, 2006, 01:08 PM


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts