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Thread: how can I stop the Product Update nagging?

  1. #1
    EdBoyle Guest

    Question how can I stop the Product Update nagging?

    I have never been able to connect to tech support. All I get is "failure to load session"

    In any event, ZA has been nagging me for some time to upgrade to: zaSuiteSetupWeb_100_250_000_en

    When I try to install it, my password is refused. I can access just about anything with the same password, but I can't install the upgrade. I have given up. ZA appears to be running OK as it is, but how can I stop the nagging? I keep saying "Remind me in X days..."
    Last edited by GeorgeV; August 9th, 2011 at 04:46 PM. Reason: Please do not Hi-Jack other Users request for help with Off Topic Problems.

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,470

    Default Re: how can I stop the Product Update nagging?

    Hi;


    1.) To Answer your Request, I have included a Screenshot from ZA Version 10 to show you how to turn off the Product Update Notice.. (NOTE: turning off the Product Update Notice is not Recommended)

    Click on TOOLS, then Click on Scheduled Task and the last Item you can Disable Product Update,




    2.) Re: Problems when trying to access Tech Supp


    hello,

    We don't suggest linking directly if its problematic for you.

    try www.zonealarm.com/support

    If you still have issues.

    Then goto www.zonealarm.com

    Click on the support link at the top of the page in the blue navigation bar.


    Forum Moderator
    Last edited by GeorgeV; August 11th, 2011 at 07:29 AM. Reason: Updated
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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