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Thread: Zone Alarm and Itunes

  1. #1
    mouseman Guest

    Question Zone Alarm and Itunes

    I have just gone back to using Zone alarm which is working well except when I tried to update my Ipod it would not work, I tried this on my Vista pc and Windows 7. Once I shut down zone alarm it performed the update with no problem, ZA version 9.2.106, also using Avast AV 6.0.123. No other issues, any ideas? I have seen older threads on this but they seem to have been sorted by software updates.

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
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    10,464

    Default Re: Zone Alarm and Itunes

    Sorry this topic has already been resolved by two MODERATOR Sticky Post at the Top of the ZA Free Section,

    no other information available at this time..

    Sticky: Free ZoneAlarm iTunes Sync Problem

    Sticky: [FIX] 9.2.106 Free - Itunes sync fixed? --> YES

  3. #3
    mouseman Guest

    Default Re: Zone Alarm and Itunes

    Many thanks but the sticky says its fixed with 106 which is what I am using but I still have a problem can you help

  4. #4
    Join Date
    Nov 2004
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    localhost
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    Default Re: Zone Alarm and Itunes

    May be your ZA setting are corrupted? Reset them.
    Be sure to set your network as TRUSTED (and not internet) if you are behind a router or modem doing NAT.
    Also be sure to give itunes full permissions (all green ticks) under the ZA program control.

    To reset the setting do the following:

    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot

    May be there issue with AVAST? Try to shutdown AVAST before updating your ipod.

    Sorry no other suggestions from my side.
    Last edited by fax; August 16th, 2011 at 10:37 AM.

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  5. #5
    mouseman Guest

    Default Re: Zone Alarm and Itunes

    Many thanks for that I will give that a try.

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,288

    Default Re: Zone Alarm and Itunes

    You're welcome!

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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