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Thread: zonealarm and apple TV / Itunes

  1. #1
    bencottrell Guest

    Default zonealarm and apple TV / Itunes

    Hi
    I'm running Zonealarm free firewall on a windows notebook.
    I noticed that when I updated the software on my Iphone 4(through Itunes) it was never successful unless I shut down the firewall

    The same is true of Apple TV. The Apple TV device sees my notebook, but wont play any of the content (or Airplay) unless I shut down the firewall.

    In the Apple help text, it suggests opening up port 3689 - however I cant find this option with Free Firewall - is it available?
    Or if anyone has a better suggestion its much appreciated!

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: zonealarm and apple TV / Itunes

    Quote Originally Posted by bencottrell View Post
    Hi
    I'm running Zonealarm free firewall on a windows notebook.
    I noticed that when I updated the software on my Iphone 4(through Itunes) it was never successful unless I shut down the firewall

    The same is true of Apple TV. The Apple TV device sees my notebook, but wont play any of the content (or Airplay) unless I shut down the firewall.

    In the Apple help text, it suggests opening up port 3689 - however I cant find this option with Free Firewall - is it available?
    Or if anyone has a better suggestion its much appreciated!
    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, or around the World,
    without All the Details about your computer and Software that you failed to provide, without our ability to sit in front of your Computer monitor and see what's going on..

    *** NOTICE:

    It is normally Helpful when posting here to give full details of your computer setup.

    Give the Exact Type and version of Zone Alarm used, Windows Version used, other security tools installed.

    It may also be helpful to you if you read some of the Sticky post dealing with ITUNES and Iphone4 or use the Forum "SEARCH" feature at the top right side ..

    Sticky: Free ZoneAlarm iTunes Sync Problem

    Sticky: [FIX] 9.2.106 Free - Itunes sync fixed? --> YES

    still problems with Itunes after update

    Problem with version 9.2 and iTunes
    Last edited by GeorgeV; August 21st, 2011 at 04:47 AM. Reason: updated
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
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  3. #3
    bencottrell Guest

    Default Re: zonealarm and apple TV / Itunes

    HI!
    sorry about that
    ok I.m using
    ZoneAlarm version:9.2.106.000

    Avast Free Antivirus
    Windows 7 32 bit

    thanks
    Ben

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: zonealarm and apple TV / Itunes

    Hi;

    Thank you for your Feedback..

    If the Links in my previous post did not help..
    Maybe some other User will post their solution here?

    you may find a solution on your own by reading thru other post in this ZA Free section or use the Forum "SEARCH" feature..

  5. #5
    bencottrell Guest

    Default Re: zonealarm and apple TV / Itunes

    Hi
    yes I tried everything and still no joy
    when I close Zonealarm, everything works fine!

  6. #6
    bencottrell Guest

    Default Re: zonealarm and apple TV / Itunes

    Hi again

    In the Apple help text, it suggests opening up port 3689 on Zonealarm- however I cant find the option to open ports with Free Firewall - is it available? Or do I need to upgrade to get this option?

  7. #7
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: zonealarm and apple TV / Itunes

    Quote Originally Posted by bencottrell View Post
    Hi again

    In the Apple help text, it suggests opening up port 3689 on Zonealarm- however I cant find the option to open ports with Free Firewall - is it available? Or do I need to upgrade to get this option?
    Unfortunately; the FREE version of Zone Alarm never had the option to open selected ports..

    Sorry, The Free Version only provides a basic Firewall and no Official Support other than comments by other ZA Free users..

    no other information available at this time..

    Sticky: Free ZoneAlarm iTunes Sync Problem

    Sticky: [FIX] 9.2.106 Free - Itunes sync fixed? --> YES
    Last edited by GeorgeV; August 22nd, 2011 at 06:26 AM.

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