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Thread: How do I renew my subscription

  1. #1
    tasman Guest

    Default How do I renew my subscription

    what is the best way to renew my subscripton ( version 10.0.243)
    Thanks
    Tasman

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,464

    Default Re: How do I renew my subscription

    Quote Originally Posted by tasman View Post
    what is the best way to renew my subscription ( version 10.0.243)
    Thanks
    Tasman

    Hi Tasman;
    the Current version is 10.0.250.000
    https://support.zonealarm.com/index....n-of-zonealarm

    Here are 2 options to Renew:

    1.) Click on Tools tab,
    then Click on "Enter License"
    then click on Renew now..

    2.) click on Support link in my Signature and select "Live Chat" in upper Right side, then select Customer Service (non-Tech) and Request a Renewal..
    Last edited by GeorgeV; August 23rd, 2011 at 06:29 AM. Reason: updated
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    tasman Guest

    Default Re: How do I renew my subscription

    Thanks GeorgeV, Do I need to uninstall Za before I renew or do I just install over my version?
    Thanks
    Tasman

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,464

    Default Re: How do I renew my subscription

    Since you are upgrading from ZA 10.0.243.000, it should be safe and ok to just install over the current ZA 10 install..

    the Only precaution, is to turn off "Browser Virtualization" if ZA Extreme?
    or if this is ZA Pro with 3rd party AVAST added, then you may want to Uninstall AVAST first and re-install after ZA Pro is upgraded and running OK..


    If you had ZA 9.3, I would Recomend a Clean Uninstall of ZA with the "clean.exe" tool and Reboot computer before installing ZA 10..

    Download the ZA Removal Tool: http://download.zonealarm.com/bin/fr...load/clean.exe


    Download the latest version Here:

    https://support.zonealarm.com/index....n-of-zonealarm
    Last edited by GeorgeV; September 5th, 2011 at 05:14 AM. Reason: updated
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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