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Thread: Can't update Zone Alarm, Revisited

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  1. #1
    srfrog Guest

    Exclamation Can't update Zone Alarm, Revisited

    OK, I made a mistake when I stated in a previous thread that I had ZA Pro on my computer. What I actually have is the Zone Alarm Internet Security Suite version 9.3.014.000. That being said, I still can't perform an update. The update is file version 10.0.250.000, build date July 22, 2011.

    What happens is a short time after the update is executed a dialogue box appears saying, "No valid installation configuration found".

    So, I'm back to square one. Any ideas why I can't update? Thanks again...Ed

    Laptop running Windows XP 3

  2. #2
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,636

    Default Re: Can't update Zone Alarm, Revisited

    Stop!

    Contact support by live chat.

    They will get it fixed or if they cant then they will collect logs from your PC to be examined.

    Your not going to get this fixed in the forum.

    Forum Moderator
    Click here for ZA Support
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