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Thread: "Can't get to Zone Alarm Tech Support Chat"

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  1. #1
    bushmasterguy Guest

    Thumbs up "Can't get to Zone Alarm Tech Support Chat"

    can not get to Zone Alarm Tech Support Chat on either of my 2 PC's. The message "failure to load" keeps coming up. I tried to call no help. VERY frustrating that I can't get support. I have been a Zone Alarm Customer for over 9 years. Worst experience I have had!

  2. #2
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,636

    Default Re: Can't get to Zone Alarm Tech Support Chat

    Sounds like you have something on your PC that preventing you to access support live chat.

    Probably a plugin on the browser.

    Suggest downloading a new browser like Firefox or Chrome or Safari and use that to access chat instead of what ever browser you are having issue with.

    Chat is always up and running 24x7

    OR Try a PC at work or at a library or at a friends or relatives house and you will see it works and is isolated to your PC's.

    We are sorry that we don't offer email or phone support.
    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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