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Thread: LATEST Update Instructions?

  1. #1
    jclarkw Guest

    Default LATEST Update Instructions?

    Searching this forum, I've found several sets of instructions of varying vintages for uninstalling a prior version of ZAP/ZAES and replacing it with the current version. I'm now updating from ZAES 9.3 to 10.0 and looking for the most applicable instructions. Presumably I will also soon want to update again to a newer version of 10. What is the current best method?

  2. #2
    Join Date
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    Smile Re: LATEST Update Instructions?

    Hi;

    Considering that ZA 10 is a Complete re-design, I would recomend a clean uninstall of the old ZA 9.3 first..

    Sticky: What's New with ZA 10.0.250

    run the ZA removal tool (to be sure there are no major left overs) then install ZA 10.0.250 with default settings (do not import any previous saved settings).

    You find the ZA removal tool here: http://download.zonealarm.com/bin/fr...load/clean.exe

    download and install a current copy of the latest ZA version 10.0.250.000. <== Click Here
    Last edited by GeorgeV; September 5th, 2011 at 09:18 AM. Reason: updated
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
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  3. #3
    jclarkw Guest

    Default Re: LATEST Update Instructions?

    >>I would recomend a clean uninstall of the old ZA 9.3 first..
    ...
    run the ZA removal tool (to be sure there are no major left overs) then install ZA 10.0.250 with default settings <<



    Thanks. That's pretty much what I did -- forgot to add the uninstall option but did uncheck "Load at Startup" as you had previously recommended. Now I want to do a clean uninstall/reinstall of ZAES 10.0.250, but the only option in this new version seems to be Windows Uninstall (in XP SP3). I guess I still uncheck "load at startup" first? Do I then run the removal tool, or is that what Windows Uninstall does (as it appears)? Thanks again for the hand-holding.

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: LATEST Update Instructions?

    Thank you for your feedback..

    Yes.. I would use the ZA Removal tool (clean.exe)
    as Windows Uninstall may work in most cases, but may leave a few leftovers that may result in a few conflicts..
    Last edited by GeorgeV; October 14th, 2011 at 05:21 AM.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    jclarkw Guest

    Default Re: LATEST Update Instructions?

    Thanks. That's what I did. It seemed to work (but see one more question at http://forums.zonealarm.org/showthre...567#post290567).

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