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Thread: ZA Extreme Auto Scan

  1. #1
    Stator Guest

    Default ZA Extreme Auto Scan

    Hi,

    I'm using Windows 7 Home premium 64bit, ZA Extreme 10.0.250, yet I still get the auto-scan on each boot-up which I really don't want yet the system is set to a weekly scan schedule in settings.

    I see that this was supposed to have been fixed with build .250. Did I therefore miss something crucial when upgrading to .250? Would a clean reinstall be a better option?

    Much appreciated,

    S

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: ZA Extreme Auto Scan

    Hi;

    I'm using Windows 7 Home premium 64bit, ZA Extreme 10.0.250 and the Auto Scan after every Boot has been Fixed for me om my Computer.

    Try a Clean Uninstall, run the ZA removal tool (to be sure there are no major left overs) then install ZA 10.0.250 with default settings (do not import any previous saved settings).

    You find the ZA removal tool here: http://download.zonealarm.com/bin/fr...load/clean.exe

    download and install a current copy of the latest ZA version 10.0.250.000. <== Click Here

    If the above does not help your computer,

    Then Please click on the Support link in my Signature then click on the LIVE CHAT Link at the top Right side of the SUPPORT page and troubleshoot the issue with Technical Support.

    Please post back here if you find a solution. It may help other users...


    Please provide Tech Support the Following information:

    Give the Exact Type and version of Zone Alarm used, Windows Version used, other security tools installed.

    any Error messages in the ZA logs?
    and what are the steps you took to reproduce the problem.

    The More information you post the more likely users here will be able to understand the issue and try to help.

    also is this a DeskTop, Laptop computer or Netbook.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Stator Guest

    Default Re: ZA Extreme Auto Scan

    Much appreciated George.

    I'll give this a try. As I recall, when I moved to .250 I just did its as an upgrade rather than a clean reinstall so therein lies the problem. Although full marks to ZA for finding malware which wouldn't have been detected for a week if it had been set according to my preferences.

    Kind regards

    S

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