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Thread: Zone Alarm is blocking a Spy Sweeper activity

  1. #1
    joecinct Guest

    Default Zone Alarm is blocking a Spy Sweeper activity

    Hi,

    My Webroot Spy Sweeper product is being blocked from updating the registry.

    I don't think Spy Sweeper is doing anything harmful. The Spy Sweeper I am using is just the Spy Sweeper, NOT the Spy Sweeper with Anti Virus.

    Is there a way to let Spy Sweeper update the registry (see Appendix A below)?

    Below in Appendix A is my Zone Alarm Log and Appendix B is info about the Zone Alarm version I am on.

    Thanks in advance!

    Joe

    Appendix A - Log entry

    OSFW,2011/09/11,14:40:10 -4:00 GMT,BLOCKED,Spy Sweeper Engine,C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe,REGIS TRY,SETVALUE,,HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURR ENTVERSION\RUN,ZoneAlarm,http://osalerts.zonealarm.com/osanal...ARG2=ZoneAlarm


    Appendix B - Zone Alarm version

    ZoneAlarm Extreme Security version: 10.0.250.000
    vsmon version: 10.0.250.000
    Driver version: 10.0.250.000
    Anti-virus engine version: 8.1.8.79
    Anti-virus signature DAT file version: 1059889408
    AntiSpam version: 6.3.1.4971
    ZoneAlarm Browser Security: 1.5.322.0
    ZoneAlarm ForceField Spyware Scanner: 1.5.53.235
    ZoneAlarm ForceField Anti-Phishing Database: 1.2.104.0
    ZoneAlarm ForceField Spyware Sites Database: 04.155

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,286

    Default Re: Zone Alarm is blocking a Spy Sweeper activity

    Hi!

    no, SS is trying to access a zonealarm registry entry. To avoid tampering ZA refuses any action against its own processes or registry entry.
    Be careful running multiple security tools, its does not always mean better security but software conflicts and tools blocking each other.

    Also never run two antivirus or two firewalls at the same time.

    Thanks,
    Fax

    Click here for ZA Support
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