I have uninstalled ZAES completely and reinstalled it using the clean.exe

I have ZAES ver 9, can't get ver 10 to work on my computer IE8 keeps turning off and crashing.

I am getting fed up with ZA after using it since ver 2, seriously thinking about going over to something else, had trouble with ZASS ver 8 and v 9 and v 10

Used system restore back 2 weeks when all was working fine, no joy

Been on to ZA chat everything they suggested I had already tried

Anyone got any ideas on how to get ZAES download protection back?