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Thread: anti virus won't update.

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  1. #1
    Simples Guest

    Default anti virus won't update.

    Hello,

    Although I've read other post on the forum, I'm not too sure what to do about the fact the free version of internet security suite will not update the antivirus ??

    When I try to update a window comes up saying anti virus update error. This has never happened before so is it a problem with the new version ?

    Can I still downlaod an older version ?

    A reinstall did not help.

    Any help would be appreciated, thanks !

    Graeme.

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: anti virus won't update.

    Hi!

    sorry but there is no free of version of ZA security suite. If you are using one its most likely non legit or may be provided by your Internet Service Provider (ISP). For the latter case you will need to contact your ISP for support.

    There is only one free version of ZA that is the firewall part only, no antivirus.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Simples Guest

    Default Re: anti virus won't update.

    Hi Fax,

    Apologies, what I should have said was I'm using the downloadable 30 day free version.

    Graeme.

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: anti virus won't update.

    Thank you for clarifying it. Its called the "trial" version then.

    You can still contact the ZA official support at the link in my signature to troubleshoot the issue with them. Look for the live chat link.

    If you are not able to resolved the issue with support then better to look somewhere else and find something that works and most of all that you can keep up-to-date. Previous version are not available anymore and not recommended. The advantage of been on a free trial is that you are not forced to stay with ZA (and you have not paid for a license). This is what a trial is useful for.
    Last edited by fax; September 29th, 2011 at 03:15 AM.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    Simples Guest

    Default Re: anti virus won't update.

    Fax,

    Thanks for the advice, take the rest of the day off !!

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: anti virus won't update.

    You're welcome!
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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