Results 1 to 3 of 3

Thread: Install issues and cannot Chat with service

  1. #1
    snickerbelle Guest

    Default Install issues and cannot Chat with service

    I have had a horrible problem installing the upgrade. I have uninstalled it twice, run the clean.exe twice. Cannot get virus update to work, cannot chat with service, everytime I type and hit send I get disconnected. Have currently installed previous ZA Extreme Security under safe mode and still get error message with antivirus/antispam update. Any help here?

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: Install issues

    Sorry all users here, you need to contact the ZA official technical support at the link in my signature. Support live chat is up and running. If you cannot even contact them there is something else going on on the system other than ZA.

    I have no further suggestion than trying a fresh install of the OS.

    Sorry again,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: Install issues

    Quote Originally Posted by snickerbelle View Post
    I Cannot get virus update to work, cannot chat with service, everytime I type and hit send I get disconnected.
    Any help here?
    Please read this Sticky Post by the Forum Moderator at the top of this "Installation" section..

    Sticky: Can't get to Zone Alarm Tech Support Chat
    Last edited by GeorgeV; October 1st, 2011 at 10:08 AM.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Customer Service Chat
    By katiebuglove in forum Off-Topic
    Replies: 5
    Last Post: July 14th, 2011, 12:05 AM
  2. New Customer Service by Chat...
    By radetzky in forum General - Questions that don't fit any other category
    Replies: 3
    Last Post: February 24th, 2009, 06:01 AM
  3. Firefox Chat issues
    By maest in forum Common Program Settings
    Replies: 4
    Last Post: April 3rd, 2007, 09:50 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •