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Thread: Extraordinary means needed to remove all traces of ZoneAlarm

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  1. #1
    kritiker Guest

    Default Extraordinary means needed to remove all traces of ZoneAlarm

    I understand that the ZoneALarm Removal Tool has been built into recent editions of ZoneAlarm products but it wasn't sufficient for me. I was having trouble with several ZoneAlarm Extreme features' not working correctly and was told to reinstall it.

    Just reinstalling it didn't work for me. Too much of earlier installations was still left behind.

    Even following the directions at Problem with anti-virus updates (http://forums.zonealarm.com/showpost...40&postcount=2) didn't work for me.

    I iterated through the process described there and still had no success in reinstalling ZA Extreme (version 10.x) without problems. There were still remnants of older installations left.

    Eventually after all that, I manually went through the Program Files directory and deleted the Checkpoint and ZoneAlarm folders I found there. I went through the Application Data folders for all Users in the Documents and Settings folder and deleted all Checkpoint and ZoneAlarm folders I found there.

    I was convinced that no trace of ZoneAlarm would remain but I was wrong. Windows Security Center still knew enough to tell me that ZoneAlarm AntiVirus wasn't available. I have no idea where that info was recorded.

    However, I must, finally, have eleted enough, to allow me to properly reinstall ZoneAlarm Extreme.

    I hope this info is of some use to someone else.

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Extraordinary means needed to remove all traces of ZoneAlarm

    Hi;
    A quick look in the Helpfull Hints and Links section, I found this Failsafe Complete Uninstall solution by Guru Fax..

    Sticky: ZoneAlarm Won't Uninstall ==> click here

    Re: ZoneAlarm Won't Uninstall
    Hi!
    tried already with the http://download.zonealarm.com/bin/fr...load/clean.exe
    You should run it as administrator in VISTA/Win7.

    If this fails then click one of the manual procedure:

    I cannot find or run the ZoneAlarm uninstall program (XP/2000)

    I cannot find or run the ZoneAlarm uninstall program (Vista) Win7

    Cheers,
    Fax
    Last edited by GeorgeV; October 12th, 2011 at 11:31 AM. Reason: updated
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
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  3. #3
    kritiker Guest

    Default Re: Extraordinary means needed to remove all traces of ZoneAlarm

    Even more complete than what I tried.

    I had searched for advice on this problem and found basically the item to which I referred and variants thereof.

    I shall place a link to this in my downloads folder. Thanks.

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Smile Re: Extraordinary means needed to remove all traces of ZoneAlarm

    Your Welcome...

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