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Thread: [SOLVED]Uninstalling ZA Internet Security Suite

  1. #1
    justacafe Guest

    Default [SOLVED]Uninstalling ZA Internet Security Suite

    I would like to completely uninstall and remove ZA Internet Security Suite from my computer. Can anyone give me the correct details on how to do this?

    Thanks!

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: Uninstalling ZA Internet Security Suite

    Uninstall Zone Alarm using Windows Uninstall or on Windows 7 , Control Panel/Uninstal a program option.

    Or (you can Download the ZA Removal Tool:

    http://forums.zonealarm.com/showthread.php?t=54008

    5.) Now Install the new update (clean Install) and Accept the default Setting

    https://support.zonealarm.com/index....n-of-zonealarm
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: Uninstalling ZA Internet Security Suite

    I used the "Clean.exe" program but I can't remove the ZoneAlarm Toolbar, which is preventing me from continuing. Can you help?

    Thanks.
    Hmmm


    This sounds like you may have something else running on your computer that is preventing the Uninstall?

    I have three suggestions..

    1.) try running "Clean.exe" in Windows SAFE mode..
    This way Nothing will be running in the background except Windows OS

    if this does not work then.

    2.) click on one of these two manual removal procedures:

    I cannot find or run the ZoneAlarm uninstall program (XP/2000)

    I cannot find or run the ZoneAlarm uninstall program (Vista) Win7

    3.) If this fails Contact the Official Tech Support "LIVE CHAT"

    sorry we are all users here, If you have a valid ZA license key

    Please click on the Support link in my Signature then click on the LIVE CHAT Link at the top Left side of the SUPPORT page and troubleshoot the issue with Technical Support.
    Last edited by GeorgeV; November 24th, 2011 at 03:54 AM. Reason: updated
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  4. #4
    justacafe Guest

    Default Solved....please note.

    George,

    Please tell your tech people that I found the answer.

    But first you should know that after years of using ZA Internet Suite, I've switched to another security tool, which is what was telling me that the toolbar was still somewhere on my computer.

    The answer was Mozilla Firefox Browser, which still showed the ZA Toolbar as an add on, even though I had disabled it. So, I used regedit to clean up the problem. Solved! Pass this on to other folks that might incur the same problem.

    Thanks for your help!
    Last edited by GeorgeV; October 16th, 2011 at 07:14 PM. Reason: un-needed reference to other products

  5. #5
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: Uninstalling ZA Internet Security Suite

    Thank you for your Feedback..

    I will Close this Thread since your issue is Resolved..

    Good luck with your new choice in security..

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