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Thread: update error fix today ?

  1. #11
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,641

    Default Re: update error fix today ?

    ellaye,

    You never had the same issue to begin with!!

    You didn't read the issue correctly from other users in the forum and assumed it fixed your issue.

    The issue has ALWAYS been that Av update files. NOTHING ELSE

    There was NEVER and update error. There no such thing as an "update error" in ZA to even begin with.

    The avupdate would fail and that is the only update issue that ever happened to others just recently that we fixed in the software.

    For you its a PC related issue and NOT ZA. If you have another PC on the same Internet connection with ZA installed and doe snot have any AV UPDATE ISSUE ONLY!!!
    Click here for ZA Support
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  2. #12
    ellaye Guest

    Default Re: update error fix today ?

    OK. But I still don't understand this as I've run ZASS successfully om this laptop for over 2 years and only had a problem in the last 7 days. And I still don't know what I can do about it!!

    My subscription is due to renew in the next couple of weeks but have to wonder if this is wise when it's not doing the job Im paying for. I've been a satsified ZA customer for many years and I don't want that to change but what can have changed on my laptop a week ago to cause this?

    Any help very gratefully received!

    Ellaye.

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