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Thread: Allow/block Pop-ups are off screen using Multiple screen display!

  1. #1
    jbenedetto Guest

    Default Allow/block Pop-ups are off screen using Multiple screen display!

    I am not sure the best place to post this, but I figured I'd give this forum a shot. I have ZoneAlarm PRO Firewall running on Windows 7 x64 with multiple displays.

    Whenever ZoneAlarm pops up with an allow/block request it is off screen so I cannot click the allow or deny button. Also when I double click the ZA logo in systray, it loads off screen so that I can only see the very top of the window. Changing the monitor to a lower resolution seems to fix this, but unfortunately using the monitor at such a low resolution makes everything look terrible and icons are huge.

    I've tried reinstalling to no avail. Please help!


  2. #2
    Join Date
    Nov 2004

    Default Re: Allow/block Pop-ups are off screen!

    I guess ZA does not support multiple displays. You will need to change windows 7 resolution (see here) to find a setting supported by ZA.

    If you have a valid license you can contact, free of charge, the ZA technical support at the link in my signature. Look for the LIVE CHAT icon. We are all users here.


    Click here for ZA Support
    Monday-Saturday 24x6 Pacific time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Dec 2002
    San Carlos, California

    Default Re: Allow/block Pop-ups are off screen!

    Multiple display does not work well. Its a known issue with alert pop ups with no fix or workaround.

    Possibly in the next major update it may work better.
    Click here for ZA Support
    Monday-Saturday__ 24x6
    Closed Sundays and Holidays PST

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