This machine is running Win7, fully updated.
The list below is copied from help/about
ZoneAlarm Extreme Security version: 10.0.246.000
vsmon version: 10.0.246.000
Driver version: 10.0.217.000
Anti-virus engine version: 18.104.22.168
Anti-virus signature DAT file version: 1056395264
ZoneAlarm Browser Security: 1.5.311.0
Since installing this newest version of ZAES, a quick scan icon shows always. The length of the scan is the amount of time the computer has been on. The scan starts soon after boot up and never scans any files as shown below.
I uninstalled and reinstalled the program thinking something has not completely finished. No change but the 'quick scan' did not start till the day following the last successful installation. I do not know if updates of the virus data is happening. I can stop the scan only by opening the main window and shutting virus scan off, but it starts again with the next boot up.
Any clues to help me get the scan finished resume normal operation?
Thanks Barbara T