Results 1 to 2 of 2

Thread: Sudden loss of internet connection

  1. #1
    michelle_p Guest

    Default Sudden loss of internet connection

    Hello, I am running Windows XP Pro 2002 (SP3), with Zone Alarm Xtreme Security Ver 9.3.037.000 (A/V update 8.0.2.48), also have MBAM Malware Bytes installed.

    Everything has been the same for the last year or so, and worked great until about a week ago and my virus scan came up with several trojan type viruses (don't remember what type)... I deleted them... I am not sure if that was when I lost internet connection, as I rarely use the PC, usually use my laptop.

    I do know it seemed to work ok with them in quarantine... unless I finally caught one bad enough to shut me down... my daughter has a way of picking stuff up while I am gone.

    Now I am not quite sure how to get it all back online.

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Sudden loss of internet connection

    Hi!

    please follow ALL the steps as suggested here:
    Malware Clean-up Guidance <== click here

    considering you have been infected by malware you should really have a close look to this:
    xyz was not detected. What I should do? <== Click here

    Sticky: New Release 10.1.056.000 <== click here for latest version of Zone Alarm Extreme Security
    Last edited by GeorgeV; November 10th, 2011 at 12:29 PM. Reason: updated
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Replies: 1
    Last Post: July 20th, 2008, 07:36 AM
  2. Replies: 5
    Last Post: July 9th, 2008, 11:49 AM
  3. Replies: 6
    Last Post: July 9th, 2008, 11:03 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •