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Thread: Can't get web security to stay off.

  1. #1
    waltwarren Guest

    Default Can't get web security to stay off.

    When I click to turn web security off, the indicator changes to off, but when I go back to the home screen it still shows that I have Internet protection. I go back to the internet protection page and it's back on again. Is there a trick to making it stay off?

    Firefox 8
    ZoneAlarm Security Suite version: 10.0.250.000
    vsmon version: 10.0.250.000
    Driver version: 10.0.250.000
    Anti-virus engine version: 8.1.8.79
    Anti-virus signature DAT file version: 1064255744

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,471

    Smile Re: Can't get web security to stay off.

    Quote Originally Posted by waltwarren View Post
    When I click to turn web security off, the indicator changes to off, but when I go back to the home screen it still shows that I have Internet protection. I go back to the internet protection page and it's back on again. Is there a trick to making it stay off?

    Firefox 8
    ZoneAlarm Security Suite version: 10.0.250.000
    vsmon version: 10.0.250.000
    Driver version: 10.0.250.000
    Anti-virus engine version: 8.1.8.79
    Anti-virus signature DAT file version: 1064255744

    Hi;

    1.) Sorry Zone Alarm 10.0.250.000 Only Supported FireFox 5.x


    ZoneAlarm Security Suite version 10.1.056.000
    • Browser security toolbar now supports Firefox 7 (prior versions of Firefox are not supported)
    2.) for Firefox 8 Support you need to upgrade to ZoneAlarm Security Suite version 10.1.065.000


    Added: Support for Firefox 8 (toolbar)
    ZoneAlarm Secruity Suite
    http://download.zonealarm.com/bin/fr...01_065_000.exe

    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    waltwarren Guest

    Default Re: Can't get web security to stay off.

    So in order to turn off a feature that doesn't work, I have to upgrade?

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,471

    Smile Re: Can't get web security to stay off.

    Quote Originally Posted by waltwarren View Post
    So in order to turn off a feature that doesn't work, I have to upgrade?
    Yes,

    You currently have conflicting Software installed..

    I advise you to upgrade Zone Alarm Security Suite to the current supported version 10.1.065.000 that will also Support FireFox 8..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    justacafe Guest

    Default Re: Can't get web security to stay off.

    George V,

    I have the same problem. I'm using the latest version: 10.1.079

    When I click to turn web security off, the indicator changes to off, but when I go back to the home screen it still shows that I have Internet protection. I go back to the internet protection page and it's back on again. Is there a trick to making it stay off?

    Thanks.

  6. #6
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,471

    Default Re: Can't get web security to stay off.

    Quote Originally Posted by justacafe View Post
    George V,

    I have the same problem. I'm using the latest version: 10.1.079

    When I click to turn web security off, the indicator changes to off, but when I go back to the home screen it still shows that I have Internet protection. I go back to the internet protection page and it's back on again. Is there a trick to making it stay off?

    Thanks.
    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, or around the World,
    without All the Details about your computer and Software that you failed to provide, without our ability to sit in front of your Computer monitor and see what's going on..

    Give the Exact Type and version of Zone Alarm used, Windows Version used, Browser type and version, other security tools installed.


    This link below may be of some help..
    How do I uninstall the Secruity toolbar from my browser

    http://server.iad.liveperson.net/hc/...96&action=view
    Last edited by GeorgeV; March 7th, 2012 at 10:02 AM. Reason: updated
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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