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Thread: ZoneAlarm 9.3 update error ==> Upgrade to latest Zone Alarm version

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  1. #1
    radicalredneck Guest

    Default ZoneAlarm 9.3 update error ==> Upgrade to latest Zone Alarm version

    I have been having problems this past week with getting AV/AS updates. "Unable to connect to server" - is the basic error.

    I am using version 9.3.037.000 and run Win XP. Current life situation has me living in a *very remote* area and dialup is the only option (yes, I know, one of the three people in America still on that outmoded system).

    I have the full ZA suite on the computer. I haven't had any of these update problems in a LONG time. About every 3-4 months I take the computer to a friend's house with 10 meg connection speed and complete all "large-file" updates.

    Has there been a random issue strike ZA that is causing this issue? I have made no changes in downloaded/installed programs from 1 week ago to now, but the error has been consistent.

    Thanks in advance if someone can offer input...
    Last edited by fax; November 16th, 2011 at 11:50 PM.

  2. #2
    Join Date
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    The 3rd Coast - South Central Texas
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    Smile Re: ZoneAlarm 9.3 update error

    Quote Originally Posted by radicalredneck View Post
    I have been having problems this past week with getting AV/AS updates. "Unable to connect to server" - is the basic error.

    I am using version 9.3.037.000 and run Win XP. Current life situation has me living in a *very remote* area and dialup is the only option (yes, I know, one of the three people in America still on that outmoded system).

    I have the full ZA suite on the computer. I haven't had any of these update problems in a LONG time. About every 3-4 months I take the computer to a friend's house with 10 meg connection speed and complete all "large-file" updates.

    Has there been a random issue strike ZA that is causing this issue? I have made no changes in downloaded/installed programs from 1 week ago to now, but the error has been consistent.

    Thanks in advance if someone can offer input...
    Hi;

    This sounds like it may be related to your Slow (dialup) connection..

    Also:

    1.) is youw Windows XP fully updated with Service Pack3 (SP3) and the 100 or so later updates after SP3?

    2.) You may also need to take your computer to your friend's house with 10 meg connection speed , and download the Current Zone Alarm Security Suite Ver. 10.1.065.000 (over 100 Megs)..

    Sticky: New Release 10.1.065.000 <== Click here

    NOTE: here is the download link to take to your friends house:

    http://download.zonealarm.com/bin/fr...01_065_000.exe

    or Full (334MB) multilanguage version.

    http://download.zonealarm.com/bin/fr...01_065_000.exe

    Let us know how you make out..
    Last edited by GeorgeV; November 17th, 2011 at 04:14 AM. Reason: Updated
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    radicalredneck Guest

    Default Re: ZoneAlarm 9.3 update error

    Updating the computer in the next few weeks is on my list of things to do.

    However, in defense of this seeming to be a unique, odd problem, I would say that the dialup connection wasn't an issue 9 days ago, or at any other time prior to that, when it came to receiving the daily security updates. I've never attempted to do the full-size suite version updates via this connection. And the computer is fully updated as of 7-1-11, with SP 3 and all succeeding mini-updates till that time.

    Finally, as best I can recall history, prior connection problems are usually "told" to me by the computer after several minutes of it attempting to connect, without success. I'm receiving this latest error message mere seconds after clicking on "update".

    I will keep trying and report back if things change. Thanks for your assistance.

  4. #4
    Join Date
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    Smile Re: ZoneAlarm 9.3 update error

    Your Welcome..

  5. #5
    Mandrake Guest

    Default Re: ZoneAlarm 9.3 update error

    I have the same update issue and I have the same configuration but I have high speed internet. Please do not recommend v. 10 unless you have fixed the problems with parental controls. I tried v. 10 earlier this year and had to revert back to v.9.3.
    ~~ Off Topic for this Thread~~
    Last edited by GeorgeV; November 19th, 2011 at 07:41 AM. Reason: removed off topic comments

  6. #6
    Join Date
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    Thumbs up Re: ZoneAlarm 9.3 update error

    Quote Originally Posted by Mandrake View Post
    Please do not recommend v. 10 unless you have fixed the problems with parental controls. I tried v. 10 earlier this year and had to revert back to v.9.3.
    ~~Off Topic for this Thread~~
    .

    Hi;

    Sorry, ZA 9.3 is outdated and no longer Supported..

    Sticky: "Is there an end-of-support date for Zone Alarm 9.3.037" <== Click Here

    Sticky: New Release 10.1.065.000 <== Click here
    Last edited by GeorgeV; November 19th, 2011 at 07:40 AM. Reason: updated
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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