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Thread: Zonealarm Windows XP shutdown problem!

  1. #1
    wegu Guest

    Default Zonealarm Windows XP shutdown problem!

    Hi there,

    I've installed Zonealarm Free 10.1.065 but when I wanna shutdown the computer it takes hours. After a while a message pops up and asks me if I wanna shutdown the task now or cancel. It's always a random name of the process. When I say shutdown, windows shuts down after some more minutes.

    When I close the ZA free and then shutdown windows, everything works perfectly.

    What's the problem here? Please give me a solution.

    tia
    wegu

  2. #2
    Join Date
    Nov 2004
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    Default Re: Zonealarm Windows XP shutdown problem!

    This can be due to many different factors. Assuming its due to ZA, you may want to try to fully remove ZA (XP add/remove programs) and reinstall it. If you still have problems try to reset the ZA settings in ZA tools --> preferences -- > Reset.....

    If still you have problems try check if you have conflicting software installed, this way:

    1.) Click Start -> Run
    2.) Type MSConfig in the run box and click OK
    3.) Once in MSConfig, click the Startup Tab
    4.) Remove the checks from everything except ZLClient and forcefield
    5.) Click the Services Tab
    6.) Place a check in "Hide All Microsoft Services"
    7.) Now remove checks from everything other than TrueVector Internet
    Monitor and ForceField (if present), and click OK.
    8.) Restart your computer

    Now try to shutdown. Does it work? If yes, then something excluded from the boot is conflicting or does not allow ZA to shudown properly.

    NOTE: You can place your computer back into a normal startup process by going back into msconfig and choosing the Normal Startup option on the General tab.

    Thanks,
    Fax

    Click here for ZA Support
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