Here's my information:
ZoneAlarm Security Suite version: 10.1.056.000
vsmon version: 10.1.056.000
Driver version: 10.0.217.000
Anti-virus engine version: 18.104.22.168
Anti-virus signature DAT file version: 1063162016
AntiSpam version: 22.214.171.12471
ZoneAlarm Browser Security: 1.5.341.0
ZoneAlarm ForceField Spyware Scanner: 1.5.341.0
ZoneAlarm ForceField Anti-Phishing Database: 126.96.36.199
ZoneAlarm ForceField Spyware Sites Database: 04.155
Prior to this recent update, I recieved alerts saying "You are not protected!" and that there was an update to fix it. However, when I wanted to upgrade, I got an error saying " update failed". I had to manually go to the site and download the update and install it.
Now, I'm getting notices that there is an anti-virus/Anti-spyware update. when I click on "Fix it", I get "anti-virus/Anti-spyware update failed."
I'm beginning to beleive this feature doesn't work at all. What's up? Am I going to have to manually find, download and install all further updates for the rest of my subscription (157 days)? Is there no "fix" for this? Would I be better off uninstalling this version, demanding my money back and using the FREE version of ZA or another brand?