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Thread: Unable to install?

  1. #1
    lucidoobe Guest

    Default Unable to install?

    There is an upgrade to ZA Free Firewall which keep on wanting to install but fails.
    I am attaching a screen shot with the error code in hopes I can resolve this issue.
    Thanking you.

  2. #2
    Join Date
    Nov 2004

    Default Re: Unable to install?

    Just assuming you are running XP as OS.

    1. Remove your current ZA from XP add/remove programs.
    2. Reboot the PC
    3. Double check that under add/remove there are no other elements related to ZA (e.g. ZA toolbar).
    4. Run the ZA removal tool (clean.exe). You can download it from here:
    5. Reboot the system
    6. Turn ON the XP windows firewall (ZA will take care to turn it off at install)
    7. Download the latest ZA free version you find here:

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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