ZoneAlarm Security Suite version: 10.1.065.000
(license key omitted)
vsmon version: 10.1.065.000
Driver version: 10.1.065.000
Anti-virus engine version: 18.104.22.168
Anti-virus signature DAT file version: 1065436960 <- this is old, should be in excess of 10656xxxxx etc.
AntiSpam version: 22.214.171.12471
ZoneAlarm Browser Security: 1.5.350.0
ZoneAlarm ForceField Spyware Scanner: 1.5.350.0
ZoneAlarm ForceField Anti-Phishing Database: 126.96.36.199
ZoneAlarm ForceField Spyware Sites Database: 04.155
I've just upgraded two pc (one WinXP Pro SP3, one Win7 Pro) to 10.1.065 using my current 3 pc subscription. I notice that *neither* pc has updated AV sigs since their upgrade was done (4 and 5 days ago). Each pc was ugraded by clean install, removing v. 9.3.037 first. A manual update simply says 100% update complete but the AV DAT file should be newer than I have ... it's just not downloading / installing newer DAT files. There are no error messages whatsoever.
I'm set to 24 hour updates on both pcs and scheduled tasks shows the last update to be the date of installation and next update is always incremented to the next day as expected but it isn't ACTUALLY happening. Any ideas ?
I'd be truly grateful for advice, many thanks