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Thread: Can't Log in to myzone "My Account" -> try cleaning your cache, history and cookies

  1. #1
    zooney Guest

    Exclamation Can't Log in to myzone "My Account" -> try cleaning your cache, history and cookies

    Trying to access my "Account" at: https://www.zonealarm.com/security/en-us/login.htm
    entered my email address and password.

    Select "LOG IN"

    http://www.zonealarm.com/security/in....htm?errorid=0

    Receive the following:

    Your web session may have expired.

    To continue with your purchase, please click on the start purchase button below, or begin from the original promotion page or email message where you started.

    Start Purchase

    If you need customer support click here.

    Anyone else see this, it does not always occur. I am using the correct email address and the correct password.

  2. #2
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,641

    Default Re: Log in to myzone

    This is an issue with your browser.

    #1 Our website requires that cookies be placed in the browser session. So your browser is probably blocking the cookies our website needs to operate.

    Or

    try a different web browser
    try cleaning your cache, history and cookies in the browser.
    If these don't help then the issue is #1

    Our web site is working 100% fine

    Forum Moderator
    Click here for ZA Support
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