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Thread: I have issues with

  1. #1
    gelert Guest

    Unhappy I have issues with

    I've just "upgraded" from 10.1.065 to this latest 10.1.079, in the hope that the irritating "scan on reboot" would have been solved.

    OK - so that particular bug has now been rectified.

    But the good old "Internet Not Protected - Fix Now" issue is back after reboot, and the ZA Toolbar seems to have disappeared...from Programs as well as from my Firefox8 installation.

    I'm getting slightly weary of all of these "upgrades" and "bug fixes".

    Currently running:
    ZoneAlarm Security Suite version:
    vsmon version:
    Driver version:
    Anti-virus engine version:
    Anti-virus signature DAT file version: 1066897120
    AntiSpam version:
    ZoneAlarm Browser Security: 1.5.350.0
    ZoneAlarm ForceField Spyware Scanner: 1.5.350.0
    ZoneAlarm ForceField Anti-Phishing Database:
    ZoneAlarm ForceField Spyware Sites Database: 04.155

    As advised, I'm running the clean.exe in between upgrades.
    And I'm experiencing the same issues across all three ZA-licenced PCs.

    Last edited by fax; December 27th, 2011 at 05:20 AM. Reason: Debate Comments Removed as they serve no purpose here

  2. #2
    Join Date
    Jun 2006
    The 3rd Coast - South Central Texas

    Default Re: issues

    Unfortunately you are unlikely getting a resolution here.

    ZA Tech Support and Za Development do not Read or Monitor this User supported Forum..

    If it is a ZA problem it is essential to report it to ZA Tech Support directly. No report to Tech Support, no fix any time soon.

    Also the more reports by users to support on the same issue the more likely the issue will be escalated faster to development team.

    If you have a valid ZA license
    Please click on the Support link in my Signature then click on the LIVE CHAT Link at the top Left side of the SUPPORT page and troubleshoot the issue with Technical Support.

    Please provide any Error messages in the ZA logs?
    and what the
    steps you took to reproduce the problem.
    Last edited by GeorgeV; January 15th, 2012 at 06:24 AM. Reason: updated
    ZoneAlarm® Extreme Security

    Click here for ZA Support
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