Results 1 to 8 of 8

Thread: [SOLVED] Troubleshooting with doc sharing

  1. #1
    Malekde Guest

    Default [SOLVED] Troubleshooting with doc sharing

    Hi,

    I used to have a network with my PC and my macbook air to share a folder located on my pc. The network is a wifi network. Since a zone alarm update i can only acces my shared folder by shuting down zone alarm..... Can anyone help me to configure zone alarm so that my folder can be accessible again without shuting down zone alarm?

    PC Windows: xp sp3
    Mac: os lion updated
    Wifi: bbox2 from belgacom

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: Troubleshooting with doc sharing

    Which exact version of ZA are you using?
    Please also copy/paste the data you have under the ZA firewall "zones".

    Before setting up ZA, shut it down (right click the ZA icon near the clock and choose exit) and ensure you can see the folder. If not, it's not ZA blocking it and it's not worth fixing it before you fix the OS.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Malekde Guest

    Default Re: Troubleshooting with doc sharing

    Hi,

    I think i m using the latest version of ZA:

    Version ZoneAlarm Firewall Gratuit:10.1.065.000
    version vsmon :10.1.065.000
    Version du pilote : 10.1.065.000

    i Have shut down zone alarm, and when it's not running i can see the folder.

    As you see i m using a french version of zone alarm and i did not find "the zone alarm firewall zones". By the way, when on the windows screen of ZA it's impossible to copy/paste anything. Can you tell wherre exactly i can find these informations you request?

    Thanx for your help.

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: Troubleshooting with doc sharing

    Not the latest but it should not make a big difference, we are at 10.1.079.



    Sorry, don't know how is in the French version but the information requested are under the "view zones", see enclosed screenshot.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    Malekde Guest

    Default Re: Troubleshooting with doc sharing

    Hi here are some screenshots of the zones you were asking for. Hope that's the good ones.




  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: Troubleshooting with doc sharing

    Ok, if you need to share the resources (file, printers, etc) within your LAN (bbox2 router - 192.168.0.1/255....) you will need to set it as "TRUSTED" and not as "public". Sorry, I don't know how "TRUSTED" has been translated in the French version of ZA.

    You may need to reboot the PC for the change to take effect.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7
    Malekde Guest

    Default Re: Troubleshooting with doc sharing

    Thank you for your help. Everything works perfectly, like it was before .

    Your informations proved to be very helpfull.

  8. #8
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: Troubleshooting with doc sharing

    Thank for taking the time to report back.
    I am closing this thread since the issue is resolved.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Sysinternals Troubleshooting Utilities
    By SlyFox in forum Off-Topic
    Replies: 0
    Last Post: January 5th, 2008, 11:53 AM
  2. Blocked .PDF and .DOC documents
    By zabeliever in forum Anti-spam & Parental Controls
    Replies: 3
    Last Post: August 11th, 2007, 07:58 AM
  3. Opening Word doc freezes when ZA running
    By scott_see in forum General - Questions that don't fit any other category
    Replies: 2
    Last Post: January 24th, 2007, 12:32 PM
  4. This Doc. is already being viewed message....
    By glsrak in forum Windows and ZoneAlarm Messages and Alerts
    Replies: 0
    Last Post: June 11th, 2006, 02:33 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •