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Thread: Clean Install 10.1.079.000 old licence key

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    pmarsh Guest

    Default Clean Install 10.1.079.000 old licence key

    When caring out a clean install of 10.1.079.000 from an earlier installed version 10.1.055.000 (I think) I used the new ZA cleaning tool (in safe mode). Installed and rebooted I was surprised to find that I had a ZA icon in my system tray with a red X and a message "Zone Alarm your protection has expired" Clicked on about information set out below shows an old expired Licence Key:

    ZoneAlarm Extreme Security version: 10.1.079.000
    ZoneAlarm license key: ** removed ** - DO NOT POST YOUR LICENSE KEY IN A PUBLIC FORUM

    ZoneAlarm Browser Security: 1.5.350.0
    ZoneAlarm ForceField Spyware Scanner: 1.5.350.0
    ZoneAlarm ForceField Anti-Phishing Database: 1.2.104.0
    ZoneAlarm ForceField Spyware Sites Database: 04.155

    So I thought good just change the Licence key to my current one but the "show Monitor" is greyed out so I can't open the monitor to update the key. I next down loaded the instruction to manually clean up ZAES and reinstalled same issue. Also clean installed a previous version of ZASE same issue

    Can any one help?

    Desktop running WINXP SP3 2.99Ghz 3.25 MB RAM - All critical MS updates installed.

    Also ran this by ZA support they insisted the cleaner tool would solve the problem but unfortunately to tool did not.
    Last edited by GeorgeV; January 8th, 2012 at 04:24 PM.

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