Results 1 to 5 of 5

Thread: Clean Install old licence key

Threaded View

Previous Post Previous Post   Next Post Next Post
  1. #1
    pmarsh Guest

    Default Clean Install old licence key

    When caring out a clean install of from an earlier installed version (I think) I used the new ZA cleaning tool (in safe mode). Installed and rebooted I was surprised to find that I had a ZA icon in my system tray with a red X and a message "Zone Alarm your protection has expired" Clicked on about information set out below shows an old expired Licence Key:

    ZoneAlarm Extreme Security version:
    ZoneAlarm license key: ** removed ** - DO NOT POST YOUR LICENSE KEY IN A PUBLIC FORUM

    ZoneAlarm Browser Security: 1.5.350.0
    ZoneAlarm ForceField Spyware Scanner: 1.5.350.0
    ZoneAlarm ForceField Anti-Phishing Database:
    ZoneAlarm ForceField Spyware Sites Database: 04.155

    So I thought good just change the Licence key to my current one but the "show Monitor" is greyed out so I can't open the monitor to update the key. I next down loaded the instruction to manually clean up ZAES and reinstalled same issue. Also clean installed a previous version of ZASE same issue

    Can any one help?

    Desktop running WINXP SP3 2.99Ghz 3.25 MB RAM - All critical MS updates installed.

    Also ran this by ZA support they insisted the cleaner tool would solve the problem but unfortunately to tool did not.
    Last edited by GeorgeV; January 8th, 2012 at 05:24 PM.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. [Fixed] ZAES runs a deep scan at start up => install 10.1.079 =>Click UPDATE in ZA
    By ercocetti in forum General - Questions that don't fit any other category
    Replies: 3
    Last Post: December 23rd, 2011, 04:56 AM
  2. Replies: 3
    Last Post: March 29th, 2009, 01:57 AM
  3. Replies: 3
    Last Post: September 24th, 2008, 06:34 AM
  4. No promt to enter lisence key on clean install
    By csj in forum ZoneAlarm Installation
    Replies: 6
    Last Post: April 7th, 2008, 05:30 AM
  5. PC Tune-up licence key too long for ZA licence box
    By perrorist in forum ZoneAlarm Installation
    Replies: 3
    Last Post: April 4th, 2008, 04:48 PM


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts