When caring out a clean install of 10.1.079.000 from an earlier installed version 10.1.055.000 (I think) I used the new ZA cleaning tool (in safe mode). Installed and rebooted I was surprised to find that I had a ZA icon in my system tray with a red X and a message "Zone Alarm your protection has expired" Clicked on about information set out below shows an old expired Licence Key:
ZoneAlarm Extreme Security version: 10.1.079.000
ZoneAlarm license key: ** removed ** - DO NOT POST YOUR LICENSE KEY IN A PUBLIC FORUM
ZoneAlarm Browser Security: 1.5.350.0
ZoneAlarm ForceField Spyware Scanner: 1.5.350.0
ZoneAlarm ForceField Anti-Phishing Database: 184.108.40.206
ZoneAlarm ForceField Spyware Sites Database: 04.155
So I thought good just change the Licence key to my current one but the "show Monitor" is greyed out so I can't open the monitor to update the key. I next down loaded the instruction to manually clean up ZAES and reinstalled same issue. Also clean installed a previous version of ZASE same issue
Can any one help?
Desktop running WINXP SP3 2.99Ghz 3.25 MB RAM - All critical MS updates installed.
Also ran this by ZA support they insisted the cleaner tool would solve the problem but unfortunately to tool did not.