I have ZA extreme security suite 3 user on one laptop with XP home sp3. First I found that I had a bad install after contacting customer support and removed as per customer support instructions. I did use the ZA clean removal tool, and re-installed the latest version. I thought everything was OK till I started checking this forum thread that shows the latest version updates, and realized that again ZA is not updating. Here is what I am am at after doing a manual update a hour ago.
ZoneAlarm Extreme Security version: 10.1.079.000
vsmon version: 10.1.079.000
Driver version: 10.1.079.000
Anti-virus engine version: 18.104.22.168
Anti-virus signature DAT file version: 1077581472
AntiSpam version: 22.214.171.12471
ZoneAlarm Browser Security: 1.5.350.0
ZoneAlarm ForceField Spyware Scanner: 126.96.36.199
ZoneAlarm ForceField Anti-Phishing Database: 188.8.131.52
ZoneAlarm ForceField Spyware Sites Database: 04.155
As you can see it is not up to date. Can someone tell me why this is happening? I hate to think I have to do a complete removal every time to keep updated. I have been using ZA for years and never had this problem till I upgraded to 10.1.XXX.ooo.
Hopefully someone can shed some light on what I think is a problem.