I cleanly installed 10.1.079.000 w/o the Toolbar option and ocassionally Web Security turns itself off by itself (two or three time a week .... very randomly) with no alert provided in the systray .... Have to open up ZA control panel to see the Red Alert.
Also tried all the clean-up utilities and uninstall recommendations found using Search and reinstalled ZASS using default options (except w/o the ToolBar) but still no improvement.
ZA CS Tech-Support says it's a known bug in v10 and Web Security either works or it doesn't .... I just hope they fix it eventually, or at least provide an alert in the systray so I don't have to actually open up the ZA control panel to check status every few minutes.
I have used Full Deep Scans of "all" files with ZA, SuperAnitSpyware and Malwarebytes and find no Viruses or Malware.
System is 32-bit WinXP Pro SP3 with Office 2003 Pro (all fully updated).
Anyone else seeing this? .... It would not be so bad if the systray icon would provide an alert.
ZoneAlarm Security Suite version: 10.1.079.000
ZoneAlarm license key: XXXXXXXXXXXXXXXXXXX
vsmon version: 10.1.079.000
Driver version: 10.1.079.000
Anti-virus engine version: 126.96.36.199
Anti-virus signature DAT file version: 1079675776
AntiSpam version: 188.8.131.5271
ZoneAlarm Browser Security: 1.5.350.0
ZoneAlarm ForceField Spyware Scanner: 184.108.40.206
ZoneAlarm ForceField Anti-Phishing Database: 220.127.116.11
ZoneAlarm ForceField Spyware Sites Database: 04.155