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Thread: Can Not Get Web Security to Stay ON

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    eecon Guest

    Default Can Not Get Web Security to Stay ON

    I cleanly installed 10.1.079.000 w/o the Toolbar option and ocassionally Web Security turns itself off by itself (two or three time a week .... very randomly) with no alert provided in the systray .... Have to open up ZA control panel to see the Red Alert.

    Also tried all the clean-up utilities and uninstall recommendations found using Search and reinstalled ZASS using default options (except w/o the ToolBar) but still no improvement.

    ZA CS Tech-Support says it's a known bug in v10 and Web Security either works or it doesn't .... I just hope they fix it eventually, or at least provide an alert in the systray so I don't have to actually open up the ZA control panel to check status every few minutes.

    I have used Full Deep Scans of "all" files with ZA, SuperAnitSpyware and Malwarebytes and find no Viruses or Malware.

    System is 32-bit WinXP Pro SP3 with Office 2003 Pro (all fully updated).

    Anyone else seeing this? .... It would not be so bad if the systray icon would provide an alert.
    __________________________________________
    ZoneAlarm Security Suite version: 10.1.079.000
    ZoneAlarm license key: XXXXXXXXXXXXXXXXXXX
    vsmon version: 10.1.079.000
    Driver version: 10.1.079.000
    Anti-virus engine version: 8.1.8.79
    Anti-virus signature DAT file version: 1079675776
    AntiSpam version: 6.3.1.4971
    ZoneAlarm Browser Security: 1.5.350.0
    ZoneAlarm ForceField Spyware Scanner: 1.5.53.235
    ZoneAlarm ForceField Anti-Phishing Database: 1.2.104.0
    ZoneAlarm ForceField Spyware Sites Database: 04.155
    Last edited by eecon; February 26th, 2012 at 08:26 PM.

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