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Thread: connection issue with older ver of ZAFree on Vista

  1. #1
    Todd Ramsey Guest

    Unhappy connection issue with older ver of ZAFree on Vista

    hello,

    Help! I down loaded an older version of the free Zone Alarm for my laptop running Windows Vista. The program did not run properly it locked up the internet immediately, thinking that it was a windows version issue. I uninstalled Zone alarm and removed all of the programs components. How ever I still cannot get internet access. None of the browsers work. I need to to fix this issue ASAP. Then please recommend a form of ZA that won't do this again.


    Thank you in advance,
    Todd R.

  2. #2
    Join Date
    Nov 2004
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    Default Re: connection issue

    Hi!

    try to run the ZA removal tool you find here (you must run it as adminitrator):
    http://download.zonealarm.com/bin/fr...load/clean.exe

    Turn ON your VISTA firewall and check everything works as it should. If yes, then try to install a proper version of ZAfree (latest) you find here:
    Looking for the latest version? Note that you should not have other firewalls installed (especially the ones integrated in security tools).

    If your still without connection try to manually find ZA left overs (this is only applicable if you were trying to install ZA 9 or earlier versions. See here: I cannot find or run the ZoneAlarm uninstall program (Vista)

    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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