I've been over to chat with this issue, and they recommended manually rebooting with individual services off to see if there's a conflict with ZA. I really want to avoid that, so I'm trying here first.

Advanced download protection is not initializing or running in either IE9 or FF10 on either of my machines: one uses Win 7 Pro x64 the other Win 7 home premium.

I'm using

ZoneAlarm Extreme Security version:
vsmon version:
Driver version:
Anti-virus engine version:
Anti-virus signature DAT file version: 1062900064
AntiSpam version:
ZoneAlarm Browser Security: 1.5.359.0
ZoneAlarm ForceField Spyware Scanner: 1.5.359.0
ZoneAlarm ForceField Anti-Phishing Database:
ZoneAlarm ForceField Spyware Sites Database: 04.155

Downloads in both browsers occur without scanning by ZA. Web security is on, and all advanced settings are checked, including virtualization. Here is what I've tried:

-- complete clean uninstall, clean registry w/ccleaner, web security file removal, clean install ZAES in safe mode, reboot with most services, browser add-ons, and startup programs off.

Both browsers on both machines behave as if download protection isn't there and simply download files normally.