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Thread: Anyone Using v9.0 ZASS Still Reciving AV Updates?

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  1. #1
    eecon Guest

    Exclamation Anyone Using v9.0 ZASS Still Reciving AV Updates?

    I Live Chatted with Tech Support today and they could not answer definitively if the version 9.0 Branch installations of ZASS are still being provided with AV definition updates.

    Anyone out there using the older version branches still getting AV updates?

    Thanks.

  2. #2
    Join Date
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    Default Re: Anyone Using Branch v9.0 ZASS Still Reciving AV Updates?

    You can check here for signature DAT file version comparision is equal or greater than the above posted # then your AV is updating ok at this link :

    http://forums.zonealarm.com/showthread.php?t=78333

    Have a nice Day

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  3. #3
    eecon Guest

    Default Re: Anyone Using Branch v9.0 ZASS Still Reciving AV Updates?

    Thanks.

    I'll rephrase my original question because I may have been unclear (because I'm using the latest v10 and would like to go back):

    Is there anyone still using the previous older v9.0 series ZASS and still able to receive AV Updates?
    Last edited by eecon; March 19th, 2012 at 08:19 PM.

  4. #4
    Join Date
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    Default Re: Anyone Using Branch v9.0 ZASS Still Reciving AV Updates?

    The point I was trying to bring across was if version 9 still providing updates for you.Compare the Dat file with what is posted.Then the server is still providing updates for version 9.

    Have you tried to rest your database.Could be corrupt to see if version 9 is still capable of updating.Just a thought.

    No other suggestion on this end.

    Have a nice Day
    Last edited by Sky Soldiers; March 19th, 2012 at 06:53 PM. Reason: Rephrase

  5. #5
    Join Date
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    Default Re: Anyone Using Branch v9.0 ZASS Still Reciving AV Updates?

    Quote Originally Posted by eecon View Post
    Thanks.

    I'll rephrase my original question incase I was unclear:

    Is there anyone still using the previous older v9.0 series ZASS and still able to receive AV Updates?
    As I mentioned in my PM to you..

    Here is a Quote from the Forum Moderator..

    Continuing ZASS 9.x support?

    Av updates in 9.3.037 will continue for now.

    You can get very basic support for 9.3

    but if there is an issue or problem you won't get any help fixing it in 9.x

    You will be asked by support to upgrade to 10.x

    So you can continue running 9.3.037 if you like.


    Forum Moderator
    http://forums.zonealarm.com/showthread.php?t=77737
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  6. #6
    eecon Guest

    Red face Re: Anyone Using v9.0 ZASS Still Reciving AV Updates?

    GeorgeV ..... Thanks for the link to the Moderator's posting from last August 2011 ..... I appreciate that info.

    Since I already upgraded to the latest v10 in February and have issues that tech support has been unable to resolve for me, I would like to return to my issue-free v9.0 ZASS if updates continue to be supplied for the time being. If not, then of course there is no point in going through the exercise.

    Thus, I believe my question remains a reasonable one for today, because it's been 7 months since the Moderator's posting.

    i.e. .... Is anyone still using a version 9.0 ZASS and receiving AV updates successfully as of today March 2012?

    Thanks again.

  7. #7
    Join Date
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    Default Re: Anyone Using v9.0 ZASS Still Reciving AV Updates?

    Please write directly to ZA live chat support. They will be pleased to address your issue. Link to support is in my signature.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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