Let's start out by saying, I really dislike web installers. I much prefer to download full installers, from servers that support resuming.

How can I upgrade my firewall, other than uninstalling this one and installing a different one?

After installing Windows 7 Ultimate 64-bit, I installed ZoneAlarm Free Firewall 9.2.102.000 (using zaSetup_92_102_000_en.exe), which has since been upgraded to 10.1.079.000, tried to use the "zaSetupWeb_101_097_000.exe" web installer, ended up downloading "zaSetup_101_079_000.exe" via the download link provided by the web installer. (Had the same problem as below.)

Now... I'm trying to upgrade my ZA Free Firewall from v10.1.079.00 to v10.1.097.000.

When I try to download ZoneAlarm Free Firewall using the web installer (zaSetupWeb_101_097_000.exe), the installer eventually gets to 97% downloaded (after several restarts, as the installer will not maintain a connection to the server) and then will not download any more. And it took me almost 24 hours to get this far, due to server timeouts, my falling asleep waiting. Oh yes, I opted for the version without the toolbar.

The current 'Download' window message is:

Downloading ZoneAlarm Free ... 97%
Estimated time left: -1 sec; Transferred 35 of 36MB at 0KB/sec.

(There is inbound traffic at this time of about 6KB/sec.)

Which then changes to:

Finished downloading products. 100%

And I get the following error message:

The installer failed to download all the required files. Please check your Internet connection and try the installation again. [OK]

I click on the OK button, the error message window and the 'Download' window close, and the "Resume ZoneAlarm Security Install" link is deleted from my Desktop.

During this time I have the 'Windows Task Manager' running and on the 'Networking" tab, and it shows traffic in both directions. I can have my browser open and browse to different web sites. So there is no problem with my Internet connection, except that it is slow, a 2G wireless connection which is marginally better than dial-up.

While the installer was still offering a link to the full download, that link is to "zaSetup_101_079_000.exe", which is the version that is already installed on my computer. It does not link to version 10.1.097.000.


My computer is 'Dave' built and a few years old now:
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4800+ 2.51GHz
Installed Memory (RAM): 2.00 GB (1.87 GB usable) {I really need to upgrade this.}
Operating System: Windows 7 Ultimate 6.1 Service Pack 1 (Build 7601) 64-bit

ZoneAlarm Free Firewall version: 10.1.079.000
vsmon version: 10.1.079.000
Driver version: 10.0.217.000

AVG Version: 2012.0.1913
Virus database version: 2114/4883
Virus database release date: Tuesday, March 20,2012, 12:34 PM
LinkScanner version: 941