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Thread: Safe Program Labeled as Trojan, Cant Undo?

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  1. #1
    crafter191 Guest

    Default Safe Program Labeled as Trojan, Cant Undo?

    A program that I use is safe, but Zonealarm labeled it as a Trojan, and I accidentally chose to fix it. Now the program is unusable unless I turn zonealarm off. When i try to re install it, it automatically labels it as a Trojan and does not give me a choice in deleting it. I cannot for the life of me figure out how to fix this.

  2. #2
    Join Date
    Aug 2009
    Location
    Texas Gulf Coast
    Posts
    1,648

    Default Re: Safe Program Labeled as Trojan, Cant Undo?

    See Excluding items from virus scans :

    http://download.zonealarm.com/bin/in...xceptions.html

    If you have current valid license seek help at Tech Support :

    http://www.zonealarm.com/security/en...ce-support.htm

    You could also do quick detection by uploading file at : https://www.virustotal.com/

    Note : In your case I would also suggest to report if false positive.

    To avoid false positive see here : http://forums.zonealarm.com/showthread.php?t=72918

    If it's false detection,, remove the exclusions once the false positive has been corrected!

    Have a nice Day
    Last edited by Sky Soldiers; April 5th, 2012 at 07:41 AM. Reason: Report false positive, typo

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