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Thread: ZA 10 and slow Firefox on old pc

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  1. #1
    cece_ Guest

    Default ZA 10 and slow Firefox on old pc

    ZoneAlarm Free Firewall version: 10.1.101.000
    vsmon version: 10.1.101.000
    Driver version: 10.1.101.000
    ZoneAlarm Browser Security: 1.5.380.0
    Firefox : 11.0
    Avast : 7.0.1426

    Hi , i have an old pc , an athlonXP 2600+ whit 1024mb ram and i think this is the main problem why i have this problem , i upgraded to v.10 one week ago and noticed the problem , but whit v.9 all was ok.

    When i open more tabs or stream YT videos all go slow , whit ZA closed all works fine.

    I disabled ZA Browser Security extension from firefox , i disabled antiphising from ZA , but seems ZA keeps checking what browser is doing and is not working only as a basic firewall and application control.
    Seems like it keeps checking what Firefox is doing, and not simple allow/disallow like old version.

    Any idea if is possible to disable this think in slow pcs or why there is this problem whit new version ??

    If there is no fix i just revert back to v9 ..
    Last edited by cece_; April 5th, 2012 at 05:33 AM.

  2. #2
    Join Date
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    Default Re: ZA 10 and slow Firefox on old pc

    Hi!

    try to install ZA without the toolbar and turn OFF web protection. Resource use of latest ZA is actually less than ZA9. Probably its a combination of too many "latest" softwares on your OLD PC. You may want to use a lighter antivirus such as the free Panda cloud AV.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
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  3. #3
    cece_ Guest

    Default Re: ZA 10 and slow Firefox on old pc

    I already installed ZA whitout toolbar , i dont know where to turn off Web protection i dont have a button like that ( or i dont know where to do it ) .

    I dont think the problem is whit "lastest" software on my pc , im pretty sure i have not done any engine updates on AV , only definitions.

    But when i stream videos i see only vsmon.exe using alot of resources when video is cache-ing , when chache is done and video is loaded vsmon.exe stop using resource an slows go away.

    The only update done related to YT is Adobe FP to last version 11,2,202,228 , but i remember was slow too before that update.

  4. #4
    Join Date
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    Location
    Texas Gulf Coast
    Posts
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    Default Re: ZA 10 and slow Firefox on old pc

    cece wrote : vsmon.exe using alot of resources

    You might want to read the following.

    ZoneAlarm is using a lot of CPU or memory resources :

    http://server.iad.liveperson.net/hc/...04&action=view

    You can also seek Tech Support for ZoneAlarm Free Firewall :

    http://www.zonealarm.com/security/en...e-firewall.htm

    Have no other suggestions to offer.

    Have a nice Day
    Last edited by Sky Soldiers; April 5th, 2012 at 08:39 PM. Reason: Typo

  5. #5
    Join Date
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    Default Re: ZA 10 and slow Firefox on old pc

    Quote Originally Posted by cece_ View Post
    But when i stream videos i see only vsmon.exe using alot of resources when video is cache-ing , when chache is done and video is loaded vsmon.exe stop using resource an slows go away.

    The only update done related to YT is Adobe FP to last version 11,2,202,228 , but i remember was slow too before that update.

    Streaming Videos has always been a problem with Slower older PC..
    or users on Very Slow ISP Internet Connections Accounts or on a cheap Dialup account.

    Here is a Quote from the Forum Moderator..

    Running applications that keep a constant internet connection open will create extra cycles to be used for ZA. Your basically constantly pushing data through ZA that it has to analyze so there will be more resources used and 50% and more is not unusual with these types of applications.

    Its always been this way with ZA its just how the ZA core technology works and it nothing that can be changed or fixed because its working as designed.

    Best advise don't run these kinds of apps all the time.

    Forum Moderator
    Last edited by GeorgeV; April 7th, 2012 at 05:34 AM.

  6. #6
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    Default Re: ZA 10 and slow Firefox on old pc

    Well, your current antivirus can be heavy on old PCs so you need a lighter solution. The one suggested is good, light on resources and free. There are also other lighter solutions but paid (e.g. WSA).

    If you want you can also try the free antivirus solution by ZA (including the firewall) that is currently in beta. Users are reporting is light on old systems. www.zonealarm.com/beta

    Again the issue you are having its not necessarily linked to ZA but the overall setup of of the PC and the number of start-up items.

    The last option to consider is to run an old and potentially vulnerable firewall. Better to choose something else in case.

    Cheers,
    Fax
    Last edited by fax; April 5th, 2012 at 08:35 AM.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7
    Join Date
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    Default Re: ZA 10 and slow Firefox on old pc

    Quote Originally Posted by cece_ View Post
    I already installed ZA whitout toolbar , i dont know where to turn off Web protection i dont have a button like that ( or i dont know where to do it ) .
    On Anti-phishing click ON tab to turn OFF :

    http://i1-win.softpedia-static.com/s...arm-Free_6.png


    This will turn Off the following Web Protection settings :

    http://i1-win.softpedia-static.com/s...arm-Free_8.png

    Have a nice Day
    Last edited by Sky Soldiers; April 5th, 2012 at 08:32 PM. Reason: Typo

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