I have lost the ZA download dialogue that comes up when downloading a file from the internet. This is the blue box that first offers to down then after the download will check the file for safety.

I have tried doing a "clean" uninstall of ZA, starting with the Windows Program Uninstall, followed by running Clean, followed by running Force Field removal tool.

After reinstalling ZA the problem continues to exist. I have been on the phone with India (Zone Alarm's help line) with a person I could barely understand who kept insisting that the best was he could help me was to remotely access my computer (which I won't allow).

I'm very frustrated with this and would appreciate any insight anyone might have as to how to fix this problem. I had this problem with my old computer running Windows XP but was able to correct it by properly uninstalling and then reinstalling so I have to believe that this has something to do with Windows 7 (64 bit)

Thanks in advance!

System- Windows 7 (64 bit) with all the latest updates
ZA product- ZAX version