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Thread: Outlook 2007 & ZoneAlarm Security Suite Problems

  1. #1
    hfactor Guest

    Default Outlook 2007 & ZoneAlarm Security Suite Problems

    So I dumped by Avast free sw for the ZoneAlarm Security suite. I've used Zone before, a few years back and vaguly remember problems with Outlook. Well here I am back, and I'm still having problems:

    • Initial e-mail receive does finish
    • Reminders window stays open
    • Outlook.exe process stays active, msut delete to restart Outlook
    The Zone Alarm verison is 9.3.037. Outlook 2007 version 12.0.6607.1

    So is there any fix I need to make to get Outlook 2007 to work?

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Outlook 2007 & ZoneAlarm Security Suite Problems

    Hi!

    sorry ZA 9 is not anymore supported. If you have a valid ZASS license you can upgrade, free of charge, to the latest release 10.

    The easiest approach is to start clean. First Uninstall ZA9, reboot the PC. Turn ON windows firewall. Download the latest version of ZASS: Looking for the latest version?

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    hfactor Guest

    Default Re: Outlook 2007 & ZoneAlarm Security Suite Problems

    Hi Fax,
    Thanks for taking the time to respond. I've installed the latest versions of the security suite, 10.1.079 but I'm basically have the same problem, that being a very slow responding Outlook. I've enabled the Microsoft firewall per your request. When I reboot, and start Outlook 2007, I hang up trying to receive e-mail. I go into the Task Manager and kill the spinning Outlook.exe process, and try again. This time Outlook does finish, but it's pretty slow.

    So what's one to do? I had similar experiences the last time I tried ZoneAlarm. Gave up and moved on to avast. But I get a free version of Zone Alarm with my Costco Identity Guard subscription, so I thought I'd try ZoneAlarm once again.

    So what's one to do? Go back to avast and pay for the protection that works with Outlook, so try to make the free version of ZoneAlarm work?

    Does anyone really know if ZoneAlarm works with Outlook?

  4. #4
    hfactor Guest

    Default Re: Outlook 2007 & ZoneAlarm Security Suite Problems

    Never mind, I dumped Outlook, moved on to Thunderbird, and all seems to be OK now...

  5. #5
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Outlook 2007 & ZoneAlarm Security Suite Problems

    ZASS and all the line works perfectly fine with Outlook all versions. I have used all version of Outlook with several version of ZA. You may have some extensions in Outlook (e.g. hotmail connector) that are conflicting with ZA or the ZA antispam not loading correctly due to uncommon setup of the outlook data file (turn it OFF from ZA).

    Considering you have moved to another client I will soon close this thread since the issue is resolved.

    Thanks,
    Fax
    Last edited by fax; April 18th, 2012 at 11:57 PM.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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