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Thread: [SOLVED] Huge KAVE_<pid>.log file in avsys folder --> update to latest ZA version

  1. #1
    krull Guest

    Default [SOLVED] Huge KAVE_<pid>.log file in avsys folder --> update to latest ZA version

    Hi

    vsmon is creating a huge logfile KAVE_<pid>.log (80MB 10 minutes after boot, 2GB after a couple days) in Program Files\CheckPoint\ZomeAlarm\avsys folder.
    The file is recreated after reboot (stopping/starting ZoneAlarm doesn't help). The file contents are extremely verbose details about the Kaspersky AV operations. It seems that the level of details is driven by KAVE.INI in same folder; mine contains several "debug" options at value "10". I tried to change the value, but the file and folder protections/ACLs are such that I couldn't find a way to modify the file.
    Windows Vista 32-bit SP2
    ZoneAlarm Extreme Security version: 10.0.250.000
    vsmon version: 10.0.250.000
    Driver version: 10.0.217.000
    Anti-virus engine version: 8.1.8.79
    Anti-virus signature DAT file version: 1061436960
    ZoneAlarm Browser Security: 1.5.322.0
    ZoneAlarm ForceField Spyware Scanner: 1.5.53.235
    ZoneAlarm ForceField Anti-Phishing Database: 1.2.104.0
    ZoneAlarm ForceField Spyware Sites Database: 04.155

    Any similar behavior already observed? Any fixes available?

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,288

    Default Re: Huge KAVE_<pid>.log file created by vsmon in avsys folder

    Hi!

    first time I hear about this file, I did not find it in my installation. Best to contact the ZA technical support directly to try to troubleshoot the issue with them.

    Link to support in my signature.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    andreas Guest

    Default Re: Huge KAVE_<pid>.log file created by vsmon in avsys folder

    I got the same problem with this kave_XXX.log file. I was using ZA extreme security version: 10.1.065.000. The file's size was 3.2 GB.

    I contacted the technical support via live chat. They proposed a radical cleaning of ZA with their cleaning tool and a fresh installation of the newer version. Further they recommended to uncheck all logging services in the diagnostic tool. A big surprise: after reinstallation I had 5 GB more free space on my c-partition !!! What a waste of resources! Is there any cleaning service for ZA?

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,288

    Default Re: Huge KAVE_<pid>.log file created by vsmon in avsys folder

    This was a known old bug fixed in latest versions. No need of a cleaning service, the file is not created anymore or detailed AV logging is not active anymore on standard installation.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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