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Thread: Free FW + AV treating despite unchecked "Enable Automatic Treatment" setting

  1. #1
    Join Date
    May 2012
    Posts
    4

    Thumbs down Free FW + AV treating despite unchecked "Enable Automatic Treatment" setting

    ZoneAlarm Free Antivirus + Firewall version: 10.2.047.000
    vsmon version: 10.2.047.000
    Driver version: 10.2.047.000
    Antivirus engine version: 8.2.11.97
    Antivirus signature DAT file version: 1087202656
    Web Identity Protections version: 1.5.388.0

    I'm running a full scan for the first time and a couple of files have been quarantined so far even though in AV Settings I have the "Enable Automatic Treatment" Scan Option not selected. It is my strong preference to make the decision to allow treatment on a case-by-case basis. That's not correct behavior, right?

    -Dave

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: Free FW + AV treating despite unchecked "Enable Automatic Treatment" setting

    Hi!

    probably quantined during install? Or your UNtick while scanning? Or you have a corrupted ZA install?

    Try a reboot, restore the quarantine, right click scan on the item restored and see this time if you get the pop-up window giving you the choice on what to do.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Aug 2009
    Location
    Texas Gulf Coast
    Posts
    1,643

    Default Re: Free FW + AV treating despite unchecked "Enable Automatic Treatment" setting

    Helpful information from Help Menu :

    Specifying scan options :

    http://download.zonealarm.com/bin/in...scan_opts.html

    Viewing items in quarantine :

    http://download.zonealarm.com/bin/in...uarantine.html

    If a safe application has been quarantined :

    http://download.zonealarm.com/bin/in...nter/71685.htm

    Have a nice Day

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