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Thread: ZA did not detect PCEU ransomware

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  1. #1
    RobAllen Guest

    Default ZA did not detect PCEU ransomware

    Hi, I run with ZA Internet Security (version numbers below). Over the weekend my PC was infected wit the PCEU ransomware virus. Fortunately I was able to remove it be restoring my hard-disk to the previous month's backup so no harm done, just wasted time.

    My question is: how did this malware get through the protection that ZA is supposed to provide? And what is ZA doing to ensure that their product is upgraded to ensure this does not happen again?

    I know "we're all users here", but I think other users should be aware that ZA is not able to detect and protect from a virus that is becoming increasingly common.

    Regards,
    Rob Allen


    ZoneAlarm Security Suite version: 10.1.079.000
    ZoneAlarm license key: *******************
    vsmon version: 10.1.079.000
    Driver version: 10.0.217.000
    Anti-virus engine version: 8.1.8.79
    Anti-virus signature DAT file version: 1089053152
    AntiSpam version: 6.3.1.4973
    ZoneAlarm Browser Security: 1.5.350.0
    ZoneAlarm ForceField Spyware Scanner: 1.5.53.235
    ZoneAlarm ForceField Anti-Phishing Database: 1.2.104.0
    ZoneAlarm ForceField Spyware Sites Database: 04.155

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Smile Re: ZA did not detect PCEU ransomware

    Hello;

    Please read and follow the instruction listed in these two Sticky Post from the Top of the Malware section..

    Sticky: xyz was not detected. What I should do? <= click here

    Sticky: Malware Clean-up Guidance <= clich here
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
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