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Thread: firefox 14.1 and zone alarm free firewall 10.2.072

  1. #1
    firewaller Guest

    Default firefox 14.1 and zone alarm free firewall 10.2.072

    i just updated both zone alarm free firewall (zaff) and also my firefox browser to the lastest versions.
    i was using firefox 10 with an earlier zaff.
    both were functioning fine together.
    i uninstalled zone alarm and used the za cleaner.
    i did a complete uninstall of firefox, removed all folders+files.
    (bookmarks and user profile was saved on flash disk for later installment.
    profile is saved for the purpose of maintaining firefox updated extentions.)
    installed new zaff and then tested it online and it was fine.
    installed firefox 14.1.
    set zaff to ask for firefox permission.
    started firefox 14.1.
    zone alarm does not ask permission for firefox.
    replaced new firefox bookmarks and profile with my user profile and bookmarks and restarted firefox.
    zaff did not recognize it and firefox loads with net access anyway.
    what am i doing wrong?
    can anyone help me?
    tia.

  2. #2
    Join Date
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    Default Re: firefox 14.1 and zone alarm free firewall 10.2.072

    Hi!

    here on set it up to ask:
    [SOLVED] Zone alarm ignores deny list

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    firewaller Guest

    Default Re: firefox 14.1 and zone alarm free firewall 10.2.072

    thanx for your fast reply. sorry i didnt note above that im using windows 7x64 premium. nothing on that linked forum page worked though to get my zone alarm to recognize firefox 14.1.

  4. #4
    Join Date
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    Default Re: firefox 14.1 and zone alarm free firewall 10.2.072

    The link gives the steps on how to have a program been asked by ZA. You need to move smartdefense to manual, remove Firefox entry in ZA in application control, etc... Did you actually follow all the steps? OS version is not a factor playing a role in those specific steps.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    firewaller Guest

    Default Re: firefox 14.1 and zone alarm free firewall 10.2.072

    yes i followed all those steps but firefox connects without zone alarm asking.
    i have also tried changing firefox' default browser setting.
    i made internet explorer the default browser.
    firefox still loaded without zaff asking permission.
    in checking the application control view panel, i saw firefox was not listed.
    i used bottom detail panel to add firefox.exe to list.
    i checked and it was listed.
    i closed the view programs panel and then i reopened it.
    firefox was not listed.
    i add it again and reboot computer.
    check again on reboot but firefox not listed.
    i checked zaff versions- zaff-10.2.072.000
    vsmon-10.2.072.000
    driver- 10.0.217.000
    web id protection- 1.5.395.0
    Last edited by firewaller; July 26th, 2012 at 03:09 PM.

  6. #6
    Join Date
    Aug 2009
    Location
    Texas Gulf Coast
    Posts
    1,647

    Default Re: firefox 14.1 and zone alarm free firewall 10.2.072

    You could have corrupt database.Reset to Defaults.Located in Tools > Preferences.Do not restore old setting.You could re-introduce issue.Then follow what suggested by Guru fax.

    Have a nice Day
    Last edited by Sky Soldiers; July 26th, 2012 at 03:34 PM. Reason: rephrase

  7. #7
    firewaller Guest

    Default Re: firefox 14.1 and zone alarm free firewall 10.2.072

    i was able to reset zaff to default settings and firefox is now listed in the view programs panel. however it still loads and has internet access without zaff asking permission for it even though it is set to ask.

  8. #8
    Join Date
    Aug 2009
    Location
    Texas Gulf Coast
    Posts
    1,647

    Default Re: firefox 14.1 and zone alarm free firewall 10.2.072

    Follow instructions as Guru fax suggested here :

    http://forums.zonealarm.com/showthre...030#post292030

    Have a nice Day

  9. #9
    firewaller Guest

    Default Re: firefox 14.1 and zone alarm free firewall 10.2.072

    i uninstalled zaff, used the zaff cleaner and i did a clean reinstall of zaff. adjusted zaff accordingly to the steps listed by guru fax. rebooted and now ive got firefox asking permission. but now firefox is not listed in the view programs panel. i guess i will settle with this for now as i dont want to revert back to older zaff and firefox. thanx to you and guru fax for all the help. much appreciated.

  10. #10
    Join Date
    Nov 2004
    Location
    localhost
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    Default Re: firefox 14.1 and zone alarm free firewall 10.2.072

    You are welcome firewaller!
    Closing this thread as you found your way out of the problem.

    Feel free to PM me to reopen it in case of want to post new information or solutions or do not hesitate to open a new thread for any other ZA product related issue you may have.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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