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Thread: ZA 10.2.064.000: security update overdue

  1. #1
    Hardov Guest

    Default ZA 10.2.064.000: security update overdue

    hi

    My ZA Free, still have this problem : security update orverdue

    any help?

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: security update overdue

    Hi;

    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, or around the World,
    without All the Details about your computer it's Software and what type and Version of Zone Alarm that you failed to provide, without our ability to sit in front of your Computer monitor and see what's going on..

    *** NOTICE:

    Please Give the Exact Type and version of Zone Alarm used, Windows Version & SP Update used, Browser type and version, any other security tools installed.


    The More information you post the more likely users here will be able to understand the issue and try to help.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Smile Re: security update overdue

    Hi;

    I tried helping you before..

    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, or around the World,
    without All the Details about your computer it's Software and what type and Version of Zone Alarm that you failed to provide, without our ability to sit in front of your Computer monitor and see what's going on..

    *** NOTICE:

    Please Give the Exact Type and version of Zone Alarm used, Windows Version & SP Update used, Browser type and version, any other security tools installed.


    The More information you post the more likely users here will be able to understand the issue and try to help.

  4. #4
    Hardov Guest

    Default Re: security update overdue

    ok this is the FREE ZONE ALARM FIREWAL SECTIONL, so my version is:

    Free Zone Alarm firewall

    Windows 7 SP1 - 64 bits

    Browser is Google Chrome 21

    Avast free

    Sandboxie

  5. #5
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: security update overdue

    Hi;

    A.) You still did not list the Version of ZA Free you have installed..
    "security update overdue" is a known bug in older versions of Zone Alarm Free.

    B.) Avast may block or conflict with the New Version 10.2 of Zone Alarm Free + anti-virus..
    you can ONLY have one (1) Anti-virus program Installed on the Computer (disabling the 2nd installed anti-virus is not good enough it must be uninstalled)

    C.) if you do not want the Anti-Virus provided with ZA Free + AV, then you must Uninstall ZA and Download the ZA Free ONLY version without AV..

    try this to fix your problem..



    it would be important, before trying to troubleshoot the issue, to update to the latest version of ZAfree (we are at verion 10.2.073.000).

    1. Remove your current ZA from Win7 (control Panel / uninstall a program:
    2. Reboot computer
    3. Download to desktop and run the ZA removal tool <=click here
    4. Reboot computer
    5. Download the lastest version of ZAfree from here:
    Looking for the latest version? <=click here

    6. Install default options, do not alter any settings to be sure to start from a clean set-up.
    Last edited by GeorgeV; August 4th, 2012 at 04:39 AM.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  6. #6
    Hardov Guest

    Default Re: security update overdue

    No, i dont have 2 antivirus, i only have AVAST. zone alarm is ONLY firewall

    Version 10.2.064.000

  7. #7
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: ZA 10.2.064.000: security update overdue

    Hi!
    you seem to ignore the suggestions given by GURU GeorgeV.

    I try again in simpler words:

    You need to update your version of ZAfree to the latest version as indicated above to resolve the problem.

    Thanks,
    Fax
    Last edited by fax; August 4th, 2012 at 12:08 PM.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  8. #8
    Hardov Guest

    Default Re: ZA 10.2.064.000: security update overdue

    yes i will

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