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Thread: COntinious popup in version with license

  1. #1
    Join Date
    May 2012
    Posts
    3

    Default COntinious popup in version with license

    I have been getting complaints that on two machines with a paid version of ZA Internet Suite, people are getting continuous ZA popups. BAsically, ZA is reporting "how good a job it does" and that it stopped that many attacks/ viruses, and scanned that many programs.
    Understandably, people are not to pleased with this ZA spam since they paid for their version and want it to do its work quietly.

    The details of the installed ZA is:
    ZoneAlarm Security Suite version: 10.2.074.000
    Vsmon version: 10.2.074.000
    Driver version: 10.2.074.000
    Antivirus engine version: 8.2.11.97
    Antivirus signature DAT file version: 1091730368
    AntiSpam version: 6.3.1.4971

    Is there a way to shut off these "performance" popups? I looked but couldn't find it...

    Thanks in advance...

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,288

    Default Re: COntinious popup in version with license

    Hi!

    Sorry all user here, ZA support does not monitor this board. This may be linked to the many small updates to ZA lately? So, everytime you install a new build you get a pop-up? No idea, sorry. Those users need to report the issue to ZA directly. More reports to officiall support more likely the issue will be looked at before than later. The link to the ZA technical support is in my signature. Once at the main support site look for the live chat link (top left).

    Let us know if you have news or resolution to the problem. It may help other users with the same issue.

    Thanks,
    Fax
    Last edited by fax; August 18th, 2012 at 09:10 AM.

    Click here for ZA Support
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    Closed Sundays and Holidays

  3. #3
    Join Date
    May 2012
    Posts
    3

    Default Re: COntinious popup in version with license

    OK FAX, thanks for your (as ever) quick reply! Will indeed ask ZA support. If they come back with more than "do a fresh install" I will certainly let you know. Greetz!

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