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Thread: Updating ZAX 10.1 to 10.2: Windows Firewall is ON? WIN764

  1. #1

    Angry Updating ZAX 10.1 to 10.2: Windows Firewall is ON? WIN764

    Windows Firewall gets turned ON after installing ZoneAlarm Extreme. I just upgraded from 10.1.079.000 to 10.2.074.000 [installed over existing version]. Windows Firewall used to be off before I did the upgrade. Looks like the latest version of ZoneAlarm Extreme forgot to disable Windows Firewall after install.

    I'm on Windows 7 x64.
    Last edited by Forum-Moderator; August 13th, 2012 at 03:35 PM. Reason: This is not a bug, don't make false accusations

  2. #2
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    Default Re: BUG: Windows Firewall gets turned ON after installing latest ZoneAlarm Extreme

    What exactly you see been ON. Windows firewall service is ON per design and must be ON. DO NOT TURN IT OFF.

    On windows 7, type firewall in the search bar (under start) and run "windows firewall with advanced security"

    Under Overview you should see windows firewall been OFF (domain profile).

    If this is not the case then fully remove ZA, run also the ZA removal tool (you must download a fresh removal exe as this changes frequently), reboot, turn ON windows firewall (check it is ON and that it works) only then install ZA 10.2.

    When moving from such old versions to major new releases is always good to start fresh (remove old version before installing the new).

    EDITED the title to better point to the issue.

    Thanks,
    Fax
    Last edited by fax; August 12th, 2012 at 01:51 AM.

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